Opinie o Hedgeserv Poland LLC Oddzial w Polsce Kraków

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Hubert

05.04.2022 15:55

Były pracownik

Part 1 When there were differences on the accounts and more time was needed for a verification of those, then employee was under attack "why did it take so long?". It was not just a normal question but interrogation in which you had to explain yourself. One attack, second, third and employee starts to internalize that he's doing it too slow, and starts to work faster and faster, stops taking breaks and constantly feels huge amount of stress, not caused by work itself or deadlines, but artificially created pressure, that he can be at any moment under attack and he will have to explain himself. You had to be all the time ready for a potential attack. After time you get used to it and start to believe that if something is not ok it is your fault, not lack of trainings which were non-existent, or of too much work that you had to do. If sometimes you can't make it as quickly as someone else would like to, you get grilled, and you never get a single praise, with a time it can decrease belief in your abilities as an employee and you even accept lack of promotion that you deserve, but the same time you are watching people being promoted that don't deserve it. You were being chased regularly, what you did was never enough. You were doing something as quickly as you could, but when it took more time (because of issues) than someone has allocated for you for this task, then you were under attack. When you finished it only by yourself not wanting to waste someone else's time for it, even if the issue might have been complex, time-consuming after succeeding instead of appreciation for your work you were only getting attack from manager with questions like "this shouldn't take so long, why didn't you finish earlier?". This created lots of additional pressure, stress and guilt, because even if you worked as hard as you could and quickly as you could it never was enough, forcing you to think that you are not good enough and you should work even faster and even harder. 100% given of yourself in a work? Forget it! 100% often felt like easy day! 120% felt like minimum I was giving, often 140%. So much stress that if I aggregate all the stress I had in my life, including school, dates, exams, studies, being late on trains, classes, missing last buses, verbal exams, interviews, defending thesis and everything else that was stressful in my life and add these all together it feels like that it was much less that all the stress I had experienced in this "job". After this prolonging state of being under constant abuse, when after 1.5y of suppressing all the anger caused by suffering all mistreatments I had enough and finally came back to manager and said something about this "management style", the first response I got from manager was "this is not a way to speak to you manager". Constant abuse of an employee for a long period of time was ok, but when you finally had enough and said something what you thought of it, 1st response which you got was to impose a guilt in you for saying anything, and also in a way that made you feel small, that you were supposed to get a feeling that you are just a shitty employee to do everything you are said to do, and be careful how you speak to your manager because manager is your boss. The training - there was no such thing, you had no buddy or sth like that, everything you knew you basically had to learn on your own, or if you are lucky there could be someone kind in your team that you could ask question and he/she didn't make you feel like you are stupid because you don't know something that is "so simple for someone that already knows it" - it was often a case with some managers when you asked a question they made you feel like you are dumb or you were receiving lot of other questions in return, kind of like instead of help you were getting interrogation and you had to prove that you are not dumb. Interrogations were happening more often when you were being asked by manager why you did something in certain way and it always felt like some kind of attack, in a way that you had to explain (defend) yourself. I was good in what I did so I always could defend myself with reasonable answers and prove all I did had a logic in it, but the way I was being asked induced stress, and even if that kind of questions were from time to time, my body was all the time under stress because I had to be ready for a potential attack all the time. The harassment was executed in a way that was not giving you any specific situations that you felt you can report to hr because it was too subtle. One situation at a time, one stress at a time, steadily accumulating over time, but slowly enough that you could get used to it, and when you got used to something you accepted it, you stopped seeing the abuse, it became just a daily reality. Part 2 below

Hubert

05.04.2022 15:57

Były pracownik

Part 2 Even if you worked really hard, never complained and was really good in you work, solving nearly every single issue that arose on your own they still wouldn't give you promotion even after 2y of being there, and having good prior experience very well justifying fact that it is finally time for getting promoted. They always were finding a reason not to. Me and other people that worked there believe it was done on purpose to have you working even harder that you ever did to "earn a promotion", minimizing the employees costs at the same time. Being employee didn't really felt like being one from company perspective. It felt like you are just a name in someone's above spreadsheet, and you were a cost that needs to be kept low and the same time a cow that needs to be milked as much as possible. The cost of hiring two people more to the team so the work is not so very heavy for the team was outweighing the benefits of increased team's morale so they don't feel like slaves. Statistics and keeping costs low were more important. It felt like the whole system in the firm was corrupted. Managers higher above pressuring the ones below, which in return pressure the ones below them until it gets to the bottom of the ladder ending with a huge amount of pressure on low level-employees. Breaks? Forget it! Non-payed 30mins breaks - I haven't seen nearly a half of it! 15mins break that you get for working 8h - none. 5mins breaks for spending 1h in front of monitor - hahahahahahhahaha! No way! Just forget it! Hedgeserv I remember as a time of constant abuse, 1st mistake was becoming employee there, 2nd that I didn't quit immediately, 3rd that I prolonged contract after 6 months, 4th that I chose to wait until I will be employed there 1y so it looks nice in cv and I get my bonus, 5th that when pandemic started I was afraid of changing job and stayed there more than I should have and was waiting for pandemic to be over. Personally I strongly believe hedgeserv was the worst thing I could have find to work in Krakow in finance, to the point that after resigning from this awfulness I was thinking about quitting from working in finance altogether because all the bad emotions I had associated with it. The main problem with a places like this is that it looks normal from the outside, when you are inside everybody pretends that everything is fine even though people normally are under unhealthy amount of stress and quietly hate their jobs. It is difficult to point out what exactly is corrupt in a place in a contrast to seeing a straightforward behavior like someone cursing loudly what could be easily pointed out and condemned. Place seems normal but doesn't feel like it. You feel that something is wrong but you have difficulty naming what exactly, so you tend to be quiet because at the end you are not sure on what you should complain, and maybe you are just having a bad day and you diminish the size of this cancer that eats you slowly day by day.