Sales Specialist in Customer Care department

The purpose of the role is selling company’s products to existing customers, activating & retaining customers, providing solutions to customer queries in Poland. Delivering high-quality customer service is by meeting Customer expectation through excellent order management process and ensuring a seamless delivery to the customer.

To succeed in this role, you need to have:

Excellent written and verbal communication skills

Sales and negotiation skills

Sales processes knowledge and understanding

Ability to priorities a changing to-do list

Openness to discuss with customers

Strong attention to detail

Understand the business requirements and be able to talk to the customer about the technical aspects of the products

Native in Polish and working knowledge of English

Responsibility:

▪ Making outbound customer calls, selling company’s products to existing customers on polish market

▪ Price renegotiation with existing customers

▪ Proactive customers activation and retention

▪ Incoming orders taking

▪ Meeting assigned individual sales targets

▪ Taking incoming customer calls, resolving customer queries

▪ Assisting and coordinating information flow with other teams in leveraged and retained organization