Opinie o Electrolux Poland Global Shared Service Center Kraków

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Petitki

02.03.2026 13:00

Inne

The company’s CEO announced a four-day-per-week return-to-office policy, and the very next day the company announced the opening of a new HUB in India. The stock price went up the following day. What they failed to mention, however, was that the new HUB in Bangalore, India, would mean laying off 200 employees from the Kraków office — people who have been highly committed for years, with extensive knowledge and experience. For the company, quality no longer seems to matter, even from a legal perspective. The management team in Kraków took advantage of the situation and told employees that if they did not return to the office for three or four days a week, there would be no job for them. Additionally, the announcement was deliberately made late, at the end of January, so that it would no longer be possible to form trade unions. The voluntary redundancy program also contains provisions that are contrary to the law. For example, an additional bonus is conditional on sick leave not exceeding 10–14 days. So if your child gets sick, you cannot stay home to take care of them — instead, you are expected to transfer your knowledge to India, fully aware that you will soon be out of a job anyway. The voluntary departure plan also includes unequal treatment of employees depending on the department. Employees in OTC and AP receive one extra month of severance pay for transferring processes over four months, while GL employees receive the same severance for six months of heavy workload. This is a company whose Code of Conduct states that it complies with the law in various areas and expects the same from its contractors — yet the Director of the Kraków Center has signed off on a departure program containing the legal inconsistencies mentioned above. It is embarrassing and laughable. It will be interesting to see what work there will look like in the future, given that labor laws are already not being respected. Everyone should know about this — even the King of Sweden.

Nick

22.04.2023 12:53

Pracownik

Hello, We work in finance department for US in Electrolux Krakow. When we were starting work here it was so positive and friendly even if there was intensive and a lot of work to do. We would like to continue our carriers here but it's getting worse and worse with no positive signal from management and HR. Despite regular complaints and regular feedback to North America manager, there is no improvement. There is improvement from time to time for example when there is some escalation to higher manager. Our proces manager is in this role few years now. She wasn't the best candidate and had poor reputation. People never liked her. Seems our director prefers to hire people with good doggy approach to work. Manager always say yes, doesn't matter of results of her actions and impact on others. The most important is to keep supervisor or main stakeholders happy. The rest can live in a stress and no possibility to say what to think. Most of stakeholders loves her because she does evertyhing for them. In our department, we have AP, AR, GL under this one manager. In those teams maybe it's not great but still we work together in good way. But for example Collection team is a nightmare. Like factories in China. Only work, work, stress and more expctations. And low salary. And all time talking about costs. It's not our fault that North America have bad results. But always manager will blaim us because she is the best in blaming. The atmosphere in Collection is toxic, there is lack of respect. The manager recently forced other team leader and other team members in her department to change positions without giving them a choice and move them to Collection team. Of course officially, everyone are happy about the change. And what Electrolux is doing to improve the situation? Her lollipops nominates her to Electrolux Leadership award... It sounds like joke. If someone is not happy working in Electrolux always can leave. But without this manager, most of people would be happy and give postive energy back, value to the company by taking new challnges. Of course always can come new manager with similar approach but this would mean that the director of this center did not learn anything about North America process manager and also hard to even imagine that you could find another (usunięte przez administratora)like her. We hope this opinion will help someone and maybe someone from Electrolux will read it and do something in this matter to change situation of its employees.

Nick

12.05.2023 18:30

Były pracownik

The sad thing is that this is truth, I must confirm, NA department is a nightmare. I decided leave OTC NA team because Process Manager does not care about people, only delivering the goals matters, she creates not pleasant atmosphere. I also had pleasure working for OTC Europe and it is completely different approach there (many projects, a lot of work but there is teamship, Team Leaders and Manager approach is excellent). Doggy approach for NA Manager description is a perfect one. If you are not the NA Manager lollipops, be aware of consequences.

Nick

01.02.2023 17:16

Były pracownik

Anyone thinking to become OTC Specialist for the Spanish market, think twice because you will make the worse mistake of your life. I joined this department with the hopes that I will be able to learn and have an amazing job experience, but the experience was taken from a horror movie, literally. For starters, I have never in my life seen such unorganized and unprofessional work environment. Training is basically conducted by someone from the team who barely joined the team and who has no proven record nor credibility within the team to be a trainer or a leader and who is barely learning the processes. Be prepared to be shown processes in a hurry, rushed, almost as if they are rushing you to learn everything like a machine that is supposed to just remember everything and sooner than you think, perhaps in just few days, be expected to process all the work there is to be known, or even more, even more work than people who are senior and who have been in the team for much longer than you are, and be expected to just be put on pressure that is humanely impossible to sustain, mainly because they have such horrible team structure where there is basically no coverage and where you will feel totally alone and hopeless. Regarding colleagues, there are some nice ones but also watch out because you will find some backstabbing double-faced individuals who will pretend to be your friend and just be close to you with an ulterior motive, an unhealthy hunger of power, so they are getting close to you just because they want to take over this market so they think by pretending to befriend you, it will be easier for you to follow their wannabe boss attitude. Quite honestly, it felt as if some people wanted to be bosses rather than help each other, a huge war of egos within a team. You will find good colleagues who mean well, but some of the people are just snakes and straight up rude, will throw you under the bus and/or try to embarrass you during huddles instead of coming to you directly to fix an issue, or just will not be patient with you when it comes to something they need from you. Most probably you will have to put these people in their place and stand up for yourself. If you have nerves of steel or you are just a person who likes to suffer or who enjoys dealing with childish ego-tripping coworkers, then the job is for you but for the rest of people looking for a healthy, normal cooperative and productive work environment my advice is, look elsewhere or you will truly regret it.

Leti

08.02.2023 22:15

Kandydat

Thanks for info. What about salary for this position?

wiarygodna

20.12.2018 12:27

Inne

Z mojej perspektywy jeśli chodzi o atmosferę miedzy ludźmi , ok, z drobnymi wyjątkami ale ogółem atmosfera bardzo w porządku. Wiadomo że zdążają sie ludzie, którym najchętniej sprzedałbyś porządnego kopa w tyłek, ale tak jest wszędzie. Ogółem atmosfera fajna, ludzie fajni i pomocni. Jeśli chodzi o TL, których miałam, pierwsi dwaj bardzo dobrzy, bardzo ogarnięci, wyluzowani bez tzw korposhitu. Ludzie. Trzeci kiepski i to nie tylko z mojej perspektywy, czwarty jako człowiek super, pod kątem rozmów super. Bardzo kulturalny, grzeczny, z poczuciem humoru. Opanowany. Uśmiechnięty. Jako przełożony..bardzo korpo... perfekcjonista, co niestety jest męczące. Chce zawojować świat nowymi możliwościami, nowymi pomysłami etc. Ludzie nie do końca maja na to czas, wiec bywa to irytujące. Kasa... zależy jakie kto ma wymogi. Na start teraz jakieś może 2.700 netto. Chyba że zna się jakiś super język np rumuński to niecałe 4 netto. Pewnie w różnych działach różnie. Po kilku latach (np 5)bez awansów, podwyżek , licząc tylko na inflację, pensja wzrasta ok 1000 zł ( w zależności od aktualnych zarobków -im mniejsza kasa na wstępie, tym mniejsza kasa z inflacji). Poziom stresu zerowy tm gdzie byłam. Ale na pewno nie wszędzie. Awanse.. ciężko, tylko dla wybranych. Jeśli jesteś naprawdę dobry i ciepniesz papierami nagle kasa się znajdzie :). Generalnie firma super. Możliwość przechodzenia miedzy działami / zespołami bez problemów. Możliwość nauki super. Ludzie chętnie pomagają zrozumieć wszystkie kwestie. Dla mnie firma na lata, dużo osób też dlatego zostaje. Ja rezygnuje bo kasa nie wzrasta, za to wymogi bardzo. Mam sentyment do tej firmy bardzo duży. Niestety coraz bardziej staje się korpo. Choć i tak w stosunku do innych na razie bardzo mało. Po za tym to Shared Service więc ma to tez dużo plusów że pracujesz dla swoich a nie dla innych firm. To szwedzka firma gdzie ceni się kulturę i ma to swoje odzwierciedlenie. Żałuję że muszę odejść.

szkoda

02.03.2022 10:22

Kandydat

"Kasa... zależy jakie kto ma wymogi. Na start teraz jakieś może 2.700 netto. Chyba że zna się jakiś super język np rumuński to niecałe 4 netto" - czyli wyzysk.

nie ta bajka

08.04.2022 18:56

Były pracownik

@Julia myśle że wszystkie języki łącznie ze skandynawskimi Rumuński francuski niemiecki, arabski, włoski , rosyjski, portugalski, raczej wszystkie.