Oferta opublikowana01.04.2024
Oferta wygasa26.06.2024
Tryb pracystacjonarna, hybrydowa
Rodzaj umowyumowa o pracę
Tryb rekrutacjirekrutacja stacjonarna
Wymiar etatupełny etat
Branżakadra zarządzająca
Your responsibilities
- You will manage global projects with system reference (e.g. Introduction of contact response system).
- Your responsibilities include the preparation of decision documents, project control, progress documentation and communication of project status reports.
- You will independantly plan your resources and create an international oversight of used systems along our process landscape.
- You will coordinate the CCM-involvement of international system implementation (ramp-down/ ramp-up) and monitor the CCM system performance and escalate incidents/CCM requirements to the IT-department.
- You help to ensure that our major international system-related CCM projects are being implemented on time and within budget, while the stakeholders feel well taken care of.
- CCM is transitioning to an international line organization. You will work in an international project setting with colleagues from France, Germany, Italy and Poland.
- If you like flat hierarchies and an international environment, you've come to the right place. We are in the middle of a transformation process that you can help shape.
Our requirements
- You have successfully completed a study or an apprenticeship with a commercial focus.
- You are experienced to work in an international project environment and to manage major projects.
- Your technical/analytical understanding of the customer service systems and your knowledge of customer service processes is an advantage.
- You have a minimum B2-level English proficiency,
- An entrepreneurial mindset, holistic thinking, and experience in various project management methodologies (e.g., lean, scrum, waterfall, project scorecard, project plan).
- You can make decisions based on business cases.
- You are well experienced and enjoy working in an intercultural team setup.
- You thrive to work in a high-paced, sometimes stressful, and changing environment.
- And you have a strong customer focus.
What we offer
- Work in an international company.
- Stable employment under an employment contract.
- Private medical care package.
- Sports card at an attractive price.
- Life insurance on preferential conditions.
- Seniority awards.
Benefity
Ubezpieczenie na życie
Parking dla pracowników
Owoce
Karta sportowa
Zniżki na firmowe produkty i usługi
Prywatna opieka medyczna
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