BranżaSprzedaż i Obsługa Klienta, Hotelarstwo / Gastronomia / Turystyka, Call center
Rodzaj stanowiskaSpecjalista (Mid / Regular)
Podsumowanie oferty pracy
Wstęp
As an Event Planner, you’ll work closely with clients to understand and deliver on their meeting program goals. Working closely with your team, you’ll lead program planning from contract execution to final billing, while providing unparalleled levels of customer service on all travel programs.
Numer referencyjny:J-73110
What You'll Do
Lead coordinating and implementing program logistics to achieve impact
Conduct research and coordinate relationships with vendors, making use of preferred relationships to ensure the selection of high-quality vendors
Ensure supplier contracts are legally protective of both Amex GBT and client
Lead program costs, identify cost savings strategies, review all invoices and report them to a reconciliation specialist to ensure accurate charges, and handle client's payment requirements as defined per program or account
Determine program needs for on-line registration and assist event owners with communication to attendees, ensuring a user-friendly registration site that captures all vital data
Handle logistics with venue staff, coordinate vendor performance, and act as a resource for event staff
Conduct program debrief with client and provide full briefing report post event
Develop service recovery plans for events and ensure improvement goals are achieved or exceeded
Develop and maintain knowledge of technology and/or software solutions (Cvent)
What We're Looking For
Passionate about project management, meetings management and client management experience
Experience working within budgets
Strong prioritization skills
Excellent written and verbal communication skills
Flexibility to travel internationally and domestically up to 25% of the time
English written and spoken language skills, German preferred
The #TeamGBT Experience
Flexible benefits start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
Wellbeing resources to support mental and emotional health for you and your immediate family.
And much more!
Benefity
Program emerytalny
Ubezpieczenie na życie
Możliwość pracy zdalnej
Inicjatywy dobroczynne
Dodatkowe świadczenia socjalne
Prywatna opieka medyczna
Dofinansowanie szkoleń i kursów
Dofinansowanie wypoczynku
Program poleceń pracowników
Dofinansowanie nauki języków obcych
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Dodatkowe informacje
This is a 100% remote role (based in Poland). We provide a 2-month training after you join us. The first and the last week of the training takes place in our office in Warsaw (accommodation and transport covered by the company). Work hours are Monday to Friday, following the German holiday calendar.