CEE Experts is an HR boutique specializing in recruitment and consulting related to sales and HR. We have experience and specialist knowledge in the areas of BPO / SSC, IT, Sales and Marketing, and Engineering. Our clients are well-known international corporations developing in Central Europe as well as Polish companies being synonymous with success in the sector.
Currently for our Clients from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Experienced IT Service Desk Agent with English

Poznań
984565

Duties and responsibilities:

Handling incoming phone calls / e-mails from customers reletaed to technical/new technologies issues;
providing customers with appropriate solutions within specified time frames and according to guidelines;
creating and maintaining positive relations with clients;
supporting other team members in everyday activities.

Our requirements:

Fluency in English;
experience in the customer service or administrative area would be an asset;
very good verbal and written communication skills;
willingness to work in the fast-changing environment.

Our client offer:

Opportunity to develop skills in the fast growing, international organization;
attractive salary and compensation package;
great work atmosphere;
possibility for further promotions and career path development.

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Experienced IT Service Desk Agent with English

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