Your responsibilities

Be available for customers by phone/mail/chat
Order management: registration, requirement and feasibility checks, communication to customers
Open order management: link with internal departments as QA, Supply Chain, Product Management and Manufacturing to fulfill customer requirements
Proactive communication with customers on any changes for order fulfillment
Receive and process complains
Support activities and campaigns
Provide customers with information regarding products, services, prices and delivery times
Handle reservations and contracts
Responsibility for invoicing activities
Order & shipment tracking

Our requirements

Very good English and French / German (min. B2)
Experience in similar position required, preferably in multinational large organisations
Possesses proven problem-solving skills
Excellent communication and telephone skills
Must be customer-focused
Practices attentive and active listening
Possesses organization and time management skills
Team player with the ability to work independently

What we offer

Private medical healthcare
Additional life insurance and social found access
Sport card (Multisport)
MyBenefit cafeteria system
Yearly bonus

Benefits

sharing the costs of sports activities
private medical care
sharing the costs of professional training & courses
life insurance
remote work opportunities
flexible working time
drinks
extra social benefits
meal passes

Jeśli chciałabyś/chciałbyś pracować w obsłudze B2B klientów (odbiorców) wyrobów przemysłowych i czujesz się dobrze pracując z j. angielskim, francuskim lub niemieckim - zapraszamy do aplikowania. Oczekujemy zgłoszeń osób z w/w doświadczeniem.

System pracy hybrydowy/zdalny/stacjonarny - do ustalenia

AVANTOR PERFORMANCE MATERIALS POLAND SA

Avantor Performance Materials Poland S.A. jest częścią Grupy Avantor, wiodącego dostawcy rozwiązań dla branży farmaceutycznej i laboratoriów.

Więcej o nas znajdziesz na: www.avantorsciences.com

Customer Service Specialists speaking French, German & English

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Customer Service Specialists speaking French, German & English

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