In January 2014 we have created a regional HR boutique providing recruitment & consulting services in Central Eastern Europe. After a few years of successful delivery in the area of Sales & Marketing, Engineering and BPO/SSC in February 2019 we became part of L.M. International Group. We are proud to call ourselves Experts in recruitment for the BPO/SSC sector.
Currently for our client from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Back Office Specialist with Dutch or German

Warszawa
GARE191211

Main duties and responsibilities:

Effectively manage e-mail customer’s queries to ensure excellent service standards;
Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
Assist with placement of orders, refunds or exchanges;
Identify and assess customer’s needs to achieve satisfaction;
Communicate in positive manner with team members and business partners;

Requirements:

Fluency to native level in Dutch or German
Good English (min. B2)
Must have excellent written communications skills;
Call Centre experience will be an asset;
Experience working with direct consumers in B2C environment as a plus;
Positive attitude and energy;
Robust multitasking skills;

Our client offers:

Very good atmosphere in a dynamic and creative international team;
Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
Flexible work hours;
Possibility of developing inside the company’s structures;

Aplikuj

Back Office Specialist with Dutch or German

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