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Back Office Specialist – Finnish/Swedish Speaker

Warszawa

We appreciate commitment and develop our employees in the organization’s structure. We are seeking creative people, who are passionate towards their duties while being goal-oriented.

Job description:

Effectively manage e-mail customer’s queries to ensure excellent service standards;
Provide services information and resolve any emerging problems that our clients might face with accuracy and efficiency;
Assist with placement of orders, refunds or exchanges;
Identify and assess customer’s needs to achieve satisfaction;
Communicate in positive manner with team members and business partners;

Requirements:

Fluency to native level in Finnish or Swedish;
Must have excellent written communications skills;
Call Centre experience will be an asset;
Experience working with direct consumers in B2C environment as a plus;
Positive attitude and energy;
Robust multitasking skills;

We offer:

Very good atmosphere in a dynamic and creative international team;
Extensive system of trainings and plenty of space for the realization of own ideas and strategies;
Flexible work hours;
Possibility of developing inside the company’s structures;

If you are energetic and professional Finnish or Swedish speaker we’d love to hear from you!

After you get here, we’ll provide all trainings and a casual fun work environment.

Aplikuj

Back Office Specialist – Finnish/Swedish Speaker

Oferty wybrane dla Ciebie