Please make sure that emails and messages from candidates are answered in a timely manner.
When there is a delay of several days in responding, candidates may begin to question whether the agency is legitimate or worry that they may be ghosted after making a payment. Prompt communication helps build trust and demonstrates that we are professional and reliable.
If there are any inquiries, regardless of the type, please respond as soon as possible. Even if there is no immediate opening, it is better to provide an accurate update about the current situation or let candidates know when new opportunities may become available rather than leaving them waiting for several months without any communication.
Keeping candidates informed and responding promptly is important for maintaining trust and ensuring a positive experience.