For our Client - international BPO Centre, we are looking for people who are ready to take a position of Team Leader in AR department with English

Responsibilities:

- Leading, managing and developing a growing and developing team

- Providing professional and proactive day to day service for the Client up to agreed SLA’s

- Working closely with the Client and maintaining good working relationship

- Providing process quality assurance, high quality various reporting

- Driving and proposing process improvements within assigned scope to assure productivity

- Encourage cooperation, teamwork and knowledge sharing

- Provide team members with coaching and assure process team training requirements are satisfied

Team Leader AR with English

Kraków
6-26-50764

- 3 years of experience in AR process

- Experience in managing the team or as a Team Leader's back-up

- Experience in people management

- Very good English

- Good analytical skills and knowledge of SAP and Excel

- Ability to enhance process and controls

- Good Customer Service skills and client-focus attitude

- Strong interpersonal skills and proactive team work approach

- Flexibility, ability to deal with ambiguity and change

- Ability to work under pressure

- Very interesting job in corporate environment

- Additional benefits (insurance, fitness, healthcare)

- Possibility to plan own career for next few years within company

- Trainings

For more related job opportunities visit www.grafton.pl/en/job-search?utm_source=email

Team Leader AR with English