About us

Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.

Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.

Job description

Handle partners' calls and email regarding orders
Receive and qualify customer Purchase Orders
Book customer orders into ERP system (Oracle)
Send sales order confirmation to the customers within specified Service Level Agreement
Update and maintain existing sales orders correctly according to applicable procedure
Clear order payment status (request prepayment or check available credit limit)
Create and transmit packing list
Support Shipping/Logistics department for on time delivery
Ensure on-time order closure and invoicing
Support partner and Client relations
Manage warranty claims and customer complaints

Candidate’s profile

Fluent knowledge of German
Good knowledge of English
Good knowledge of MS Excel
Excellent verbal and written communication skills
Ability to meet deadlines
Customer service skills
Professional experience and educational background are not required, we offer intensive trainings that enable you to fulfill the position expectations

What we offer

Work in multinational company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
Our offices are conveniently located with “Bicycle-friendly” certificate!
As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.

Interested candidates are invited to send CV to Aplikuj. Please include reference number: PSA/Germ/KAT in the subject of your message.

Please be advised that Capgemini Poland Sp. z o.o. located in Warsaw, Al. Jerozolimskie 96, is the controller of personal data provided by you in the recruitment applications. Your personal data will be processed in accordance with the Personal Data Protection Act of 29 August 1997 (Journal of Low, 2015, No. 2135, 2281 with further amendments) for the purpose of existing and future recruitment processes. Please be advised that in scope of recruitment process your personal data will be processed by the controller and sub-processors located outside European Economic Area including India’s entity. Data submission is voluntary. Every person has the right to access their data in order to correct it or delete it”

Please include following statement in your application:

"I hereby authorize Capgemini Poland Sp. z o.o. to process my personal data included in my job application for existing and future recruitment processes (in accordance with the Personal Data Protection August 1997, Journal of Low, 2015, No. 2135, 2281 with further amendments).I also authorize Capgemini Poland Sp z o.o. to sub-process my personal data outside European Economic Area including India’s entity, which may also include Capgemini’s clients within and outside of EEA."

We protect your privacy. We kindly inform you that we contact only chosen candidates.The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a– 183e.

Partner Service Advisor German Speaker

Katowice

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Partner Service Advisor German Speaker

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Partner Service Advisor German Speaker

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