Oferta wygasa za:90 dni
Tryb pracyStacjonarna, Hybrydowa
Rodzaj umowyUmowa o pracę
Tryb rekrutacjiRekrutacja stacjonarna
Wymiar etatuPełny etat
Your responsibilities
- You lead and oversee the I2C team responsible for delivering services across the EMEA region.
- You organize daily team operations, including workload allocation, staff planning, backup coverage, and cross-training.
- You ensure timely and accurate execution of all ItC activities, meeting established SLA and KPI targets.
- You have a hands-on approach towards solving operational challenges.
- You foster a positive team culture built on trust, open communication, collaboration, and continuous learning.
- You coach, mentor, and support team members in their professional development.
- You prepare performance reports and highlight progress, challenges, and action plans.
- You drive and support initiatives aimed at improving I2C performance, process efficiency, and automation opportunities.
- You ensure month-end and year-end closing activities are completed accurately and on time.
- You review and validate account reconciliations, ensuring aged items are followed up and resolved.
- You monitor and analyse incoming payments to ensure prompt and accurate postings.
- You manage service reviews, internal customer meetings, and escalations.
- You collaborate with Process Owners, IT and other business functions to resolve process issues and enhance service effectiveness.
- You participate in transitions, migrations, and process stabilization activities in cooperation with Project Management.
- You build and maintain strong relationships with internal and external stakeholders.
- You ensure all I2C transactions are executed in accordance with internal Accounting Policies/ Group Manual, IFRS and local regulatory requirements.
- You keep Standard Operating Procedures and process documentation up to date, reflecting best practices and organizational standards.
Our requirements
- 5+ years of experience in Finance operations or shared services.
- Proven experience in I2C or broader F&A operations within a BPO or shared services environment. Knowledge of R2R will be considered an asset.
- Strong analytical skills and experience with performance reporting.
- Fluent in English & German.
- Expertise in process optimization and service delivery.
- Excellent communication and stakeholder management abilities.
- Strong people management experience, including team leadership, performance management, talent development and coaching.
- Degree in Finance, Accounting, or related field. An advanced degree will be considered an asset.
- Knowledge of SAP or similar ERP systems is an advantage.
- French/ other additional language skills are an asset.
What we offer
- Competitive salary
- interesting and challenging work in an international environment
- Working at a new GBS Centre in Wroclaw, Poland
- Working Mode: Office (initial model), Hybrid (long-term solution)
- Employment Type: Permanent Contract
- Full Time
- Weekly Hours: 40 (task-based system)
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