In January 2014 we have created a regional HR boutique providing recruitment & consulting services in Central Eastern Europe. After a few years of successful delivery in the area of Sales & Marketing, Engineering and BPO/SSC in February 2019 we became part of L.M. International Group. We are proud to call ourselves Experts in recruitment for the BPO/SSC sector.
Currently for our Clients from the BPO/ SSC sector we are looking for talented people with foreign language skills who are ready to begin or continue their professional career in international structures.

Helpdesk Specialist with Dutch

Kraków
JOHO_5677

Your tasks will include:
• Customer profile administration,
• Analysis of inquiries received form Clients
• Solving technical problems and taking care of efectiveness of processes
• Contact with Clients via phone, mail and chat

Requirements:
• Very good command of Dutch (B2)
• Ability to communicate in English (B1)
• Ability to efficiently solve problems and analyze them
• Customer service experience will be an asset but it is NOT required
• Ready to work in shifts

Our client offers:
• Daily use of a foreign language and development of language competences
• Work for an international organization in a young team
• Training tailored to individual needs
• Competitive wages
• Opportunity to develop and acquire knowledge
• Social benefits package: private medical care, lunch and sports card etc.

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Helpdesk Specialist with Dutch

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