Global Product Support Specialist – Software Support


Our client is one of the most prestigious biotechnology companies. We are looking for professionals who are ready to join the team in Wrocław.

Your duties:

  • Supporting development of projects for Service departments
  • Managing of products Life Cycle especially in the software which is focusing on diagnostic devices
  • Being responsible for new product upgrades and creating new business capabilities
  • Creating and performing trainings related to developed services
  • Providing compliance of services related to creating application
  • Making and supervising of technical documentation which is helpful in case of issues problem solving
  • Supervising over the compliance of procedures that are related with operation team performances
  • Inputting and distributing data collection in inside CRMs’ system related to creating application products

Our Client offers:

  • Opportunity to work on international company
  • Opportunity to work with experts 
  • Attractive salary and benefits (for example: private medical care, life insurance, language classes, etc.)

You fit if:

  • You have higher degree education diploma in some of nature profile specialization such as Bioinformatics, Molecular Biology or other similar
  • You have knowledge in Live Science brand area or MDx
  • You have strong experience in technical support of services which you also acquire on your last similar to this job position
  • You have an experience in maintaining of customers relationship
  • You have strong English language skills both written and spoken


Prosimy o dopisanie następującej klauzuli: „Wyrażam zgodę na przetwarzanie moich danych osobowych dla potrzeb procesu rekrutacji zgodnie z Ustawą z dnia 29 sierpnia 1997 r. o ochronie danych osobowych (tekst jednolity: Dz. U. 2016 r. poz. 922.)."

Global Product Support Specialist – Software Support