In January 2014 we have created regional HR boutique providing recruitment & consulting services in Central Eastern Europe. After few years of successful delivery in the area of Sales & Marketing, Engineering and BPO/SSC in February 2019 we became part of L.M. International Group. Since then in addition to recruitment we provide wider range of services including services for retail sector like mystery shopper, inventory management or trading e-commerce platform. In the HR field we are proud to call ourselves Experts in recruitment for the sector BPO/SSC. On top of that we provide our own assessment and development apps, virtual interview apps and recommendation apps.

Dutch Customer Service Advisor in Cracow

Kraków
KA/03/2045

Location: only Cracow

Responsibilities:
• handle incoming phone calls/ e-mails from customers regarding technical issues related to everyday usage of a computer
• analyze and resolve most common enquiries using step-by-step solutions provided to you
• deliver high quality standard service to customers
• cooperate with IT specialist team to deal with more complex issues

Requirements:
• Very good Dutch & good English (min B2)
• Willingness to work in a shift system
• Education - any formal background will be considered
• Analytical and systematic problem solving skills required
• Technical helpdesk or technical call center experience
• Candidates without support experience can also apply
• Technical & customer specific training will be provided following for unexperienced candidates

Our client offers:
• Stable contract of employment
• Clear career path in a growing multinational organization
• Attractive package of extra benefits of your choosing (fitness, gym, cinema, etc.)
• Private medical care for you and your family
• Life insurance

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Dutch Customer Service Advisor in Cracow

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