Advise products on customer-specific needs

Danish Speakers

Gdańsk

Obowiązki

What you’ll be doing:
As a Danish-Speaker Customer Support Advisor for a Retail project, you will:
Communicate efficiently with customers through a variety of channels (voice and/or written)
Identify, understand and deflect customers’ purchase hesitancies
Identify and act on opportunities to upsell and cross-sell
Retain the customer and reduce return rates
Have awareness and Knowledge about client’s products
Advise products on customer-specific needs

Wymagania

We’ll be a great match if you:
Have a high level of Danish (written and oral) and fluent in English (B2)
Have at least 6 months of experience in sales through service
Have excellent verbal and written communication skills coupled
Know about retention and flexibility
Have effective communication and argumentation and are objective-driven
If you feel you don’t check off every qualification in the job description, we encourage you to apply either way. We will do our best to match you with the right job, whether it’s this one or a future role.

Oferujemy

Danish Speakers