Role Overview

To accelerate our growth and become a global leader in our market, we are expanding our Sales Team - as a result, we are actively seeking, an experienced Account Manager.

This is an exciting opportunity to join a fast-growing SaaS company to help scale our Sales organization. As Account Manager, you will be responsible for developing strong relationships with customers, connecting with key business executives and stakeholders, and conducting cross-sell processes. You will also answer client queries and identify new business opportunities among existing customers.

In this role, you will liaise with cross-functional internal teams (including Customer Service and Product Development departments) to improve the entire customer experience.

About You

You are familiar with account management software (CRM), have a flair for client communication, and understand consumer behavior.
You will be excited and highly motivated at the prospect of playing a critical role within one of Europe’s fast-growing, eCommerce companies and helping our company to realize our ambition and become Poland’s next SaaS unicorn. Our ideal candidate will know how to meet ambitious individual and team-wide sales quotas. You will collaborate with our sales team to achieve quotas while keeping our clients satisfied and engaged with our products and services in the long run.

Account Manager

Kraków

Responsibilities

Finding and utilizing cross-sell opportunities among SALESmanago customers

Serve as the lead point of contact for customer account management matters

Build and maintain strong, long-lasting client relationships

Cooperating with the crucial company’s customers

Create a positive image of our company in relationship with customers

Educate about marketing automation and best practices

Negotiate contracts and close agreements to maximize profits

Conducting the entire sales process, including negotiating and signing contracts with customers

Independently and effectively demonstrate SALESmanago’s advanced functionalities to the Clients via online and offline presentations

Monitoring trends in the field of marketing technologies

Assist with challenging client requests or issue escalations as needed

Requirements

Minimum of 2 years of experience as an Account Manager or relevant role in B2C/E-commerce software sales with an emphasis on SaaS

Solid experience with CRM software (e.g. Salesforce, Zoho CRM, or HubSpot) and MS Office (particularly MS Excel)

Experience delivering client-focused solutions to customer needs

Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail

Excellent listening, negotiation, and presentation abilities

Fluency in English (B2/C1) - any additional European language will be an advantage but is not essential

Proven track record of meeting or exceeding quotas and receiving positive customer feedback

Knowledge of online marketing, email marketing, CDP tools, and e-Commerce

Exceptional personal, verbal, and written communication skills prioritization, problem-solving, and project management skills

Being ready for new challenges every day

What we offer

The opportunity to make a career in a fast-growing, international-expanding company
Gain a unique position on your resume that will enhance your professional profile permanently
Work in a dynamic environment where you will grow and achieve the highest level of personal performance
The opportunity to work with an amazing People Team within an amazing Company
A specially designed training cycle that will provide you with the knowledge you need to perform your job effectively as we grow our recruitment team
Daily challenges that will allow you to learn more and develop new skills

Key Takeaways

Role: A unique opportunity for an Account Manager to join SALESmanago at the exciting moment of rapid growth acceleration

Location: Krakow (with some remote working flexibility)
Package: Competitive salary and benefits

Aplikuj

Account Manager

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