Oferta opublikowana16.06.2024
Oferta wygasa23.07.2024
Tryb pracystacjonarna
Rodzaj umowyumowa o pracę
Tryb rekrutacjirekrutacja zdalna
Wymiar etatupełny etat
Branżasprzedaż i obsługa klienta
Rodzaj stanowiskamłodszy specjalista (junior)
Wstęp
- Workster is looking for talented Polish speakers at a C1 level to join our clients dynamic customer service team abroad, located in Lisbon. This is an excellent opportunity to represent some of the world’s leading companies across various industries and provide exceptional service. By joining our clients’ teams, you will have the chance to work with major brands such as Google Ads, Facebook/Meta, and Mercedes-Benz, among others in the technology, fashion, and automotive sectors.
Your Responsabilities:
- Customer service in Polish via phone (inbound/outbound), email, or chat
- Knowledge of English is sometimes required (depending on the workplace)
- Ensure customer satisfaction and provide professional customer support
- Handle customer complaints, providing suitable solutions and alternatives within the given deadlines
- Collaborate with other customer experts to resolve open cases
- Maintenance and updating of internal systems
- Exact tasks will be discussed according to the selected work position
Your Qualifications:
- Native/fluent in written and spoken Polish (B2H-C1)
- Knowledge of English is an advantage
- Experience in customer support, online or in person, is desirable
- Excellent written and verbal communication skills
- Resourceful and stress-resistant personality that can adapt and stay calm in all situations
The Offer:
- Accommodation in one of our client’s apartments;
- Reimbursement of the initial flight;
- Free annual return flight to your home country;
- Free Portuguese language courses, water sports, soft treks (or hiking tours) and much more for anyone interested;
- An international career in a multicultural environment;
- The opportunity to work with leaders in various sectors;
- Intensive training to become familiar with the product and the customer;
- Long-term growth opportunities;
- Private health insurance after 6 months of employment.
Benefity
Karnety na posiłki
Dofinansowanie zajęć sportowych
Ubezpieczenie na życie
Opieka stomatologiczna
Elastyczny czas pracy
Strefa relaksu
Pakiet relokacyjny
Prywatna opieka medyczna
Mieszkanie służbowe
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