About us

Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 3000 specialists in its offices located in Krakow and Katowice.

Job description

Managing portfolio of assigned Customers
Research and resolve dispute cases
Conduct variance analysis and research claims
Process incoming payments, offsets, reversals and other requests
Reconcile AR cash balances
Perform Customer Master Data and Order Processing tasks
Work closely with the client and maintain good working relationship

Candidate’s profile

Fluent Finnish
Good knowledge of English
Collections experience will be an asset
Ability to work during Polish holidays when required
Customer service and communication skills
Multitasking & can do attitude
Good analytical and problem solving skills
High motivation to achieve targets level
Ability to organize own work day schedule
Team player
Assertiveness & high interpersonal skills
Good PC skills (Outlook/ MS Excel) & knowledge of SAP will be an advantage

What we offer

Professional development in a dynamic, growing business
Competitive salary with attractive benefit package
Free private medical care
Flex benefits
Additional life insurance
Participation in prestigious international projects
Excellent working atmosphere

Credit and Collections Analyst Finnish Speaker

Katowice

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Credit and Collections Analyst Finnish Speaker

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Credit and Collections Analyst Finnish Speaker

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