Content Quality Analyst with English (B2) and French/German (C1/C2)

Key responsibilities

Work to support customers of our client
Understand and make decisions according to the defined Client Policies and Procedures
Familiarize with or be interested in media products as defined by the client (Music, TV Shows, Places, Books, Authors etc.)
Respond to contacts from users within the agreed timelines and quality standards
Enforce our Terms of Use by carefully monitoring reports of abuse on the site
Identify inefficiencies/ improvement opportunities in workflows and suggest solutions
Interface effectively with other internal and Client teams

Qualifications

Excellent written and verbal communication skills in French/German
Good reading and writing skills in English
Strong knowledge of modern culture
Interest in current events and pop culture, music, TV shows, places, books and authors is a must
Graduate with minimum 1 year of working experience (preferably in a multinational environment)
Extremely reliable, consistent, hard-working and ability to work analytically within a problem solving environment
Computer literacy and passionate about internet
Open for shift working system

We offer

The ability to use your knowledge of foreign language on a daily basis at work (we serve our Clients in almost 30 foreign languages)
Experience with a range of Clients and technology solutions which provides professional relevance
Operating according to Lean Six Sigma philosophy
Collaborating and learning from diverse and talented colleagues helps you “raise your game”
Trainings and development tailored to help you achieve your potential
New Joiners Programme including trainings
Opportunity to engage in Corporate Social Responsibility initiatives
We also think about your social life, at Accenture you will be able to take part in different initiatives like Book Club, International Cuisine Club, Accenture Runners Club, family events, cultural meetings, photography classes, climbing, soccer, swimming and many others
Social benefit packages including: private medical care, Sodexo vouchers, Benefit sport club cards, life insurance
Friendly work atmosphere in multicultural environment

Jeśli jesteś zainteresowany wyślij swoje CV na adres mailowy: Aplikuj lub zadzwoń 665 – 066 – 547.

Content Quality Analyst with English (B2) and French/German (C1/C2)

Kraków

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Content Quality Analyst with English (B2) and French/German (C1/C2)

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Content Quality Analyst with English (B2) and French/German (C1/C2)