Technological partner of reference of the largest international companies, ALTEN has become in 20 years the leading European provider of engineering and technology consultancy. Over 18 400 employees (including 88% engineers) – present in 20 countries – Revenues of €1 373.2 M

ITEKNA Polska is an ALTEN Group company, Europe's leading Engineering and Technology Consultancy (ETC) company, and is involved in R&D projects in major corporations. We provide high value added engineering services, being at the core of our client’s innovation process in various industry sectors.

Production Support Officer

Workplace: Kraków

Currently, we are looking for a Consultant who will carry out a project for our Client - one of the largest banking and financial services organizations in the world, providing a comprehensive range of financial services to around 60 million customers.

We’re looking for 2 production support officers with advanced IT Service support experience. Further trainings will be provided on the job in order to develop both areas. The role will include accountability and responsibility for 2nd line application support of Wealth Management Applications.

Main tasks:

2nd line support for Wealth applications working with both a regional and Global focus
Critically reviewing change and release activity for service impact
Supporting new entity releases by preforming spot checks /health checks for existing live entities
Escalating and involving Service Management for any major /critical /long running issues
Contributing to service transition and acceptance of new entities
Perform daily checks and monitoring as per requirements

Requirements:

Ability to learn new skills quickly
Good decision making and analytical skills
Strong team player
Good problem solving abilities
Basic knowledge of UNIX systems and Oracle DB or Microsoft Server and MS SQL Server
Basic knowledge of Java and SQL
Very good command of English
Experience of developing or supporting customer facing IT applications
Must be flexible and open minded - due to the nature of support work, each day is different and workers must be willing to adapt and change to the changing situations

We offer:

Work in an international environment and global projects
Individual approach to each employee
Remote work possibility
Possibility to choose type of contract
Benefit package (MultiSport card, private medical care)
Unlimited growth and development opportunity
Opportunity to work with a leading provider of engineering and technology consultancy in Europe (Alten Group)
Referral program
Social events
Relocation support

Production Support Officer (Unix, Java, SQL)

Kraków

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Production Support Officer (Unix, Java, SQL)

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Production Support Officer (Unix, Java, SQL)

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