Senior Data Center Operations Technician, Remote Management

About the project

Your responsibilities

• Remote Vendor Management: Collaborate with third party partners to ensure the availability of necessary equipment.
• Creating clear and concise SOWs (Scope of Work) for third party vendor work.
• Remote Site Management: Collaborate with Equinix Smart-Hands Teams in our unmanned locations to ensure the availability of necessary equipment & network. Build and maintain strong working relationships with Technicians & Site Management.
• Work with our network and systems engineering teams to turn up new data center locations and incremental rack-level infrastructure, as well as troubleshooting physical server hardware and network devices.
• Fix and resolve problems with basic network and operating system installations and configurations. This will include managing and updating the ticketing system in a timely fashion.
• Responsible for first response and proper escalation of data center events that relate to power, network, or cooling.

Our requirements

• The experience in technical project management, preferably in data center operations.
• In-depth knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems.
• Familiarity with data center best practices and industry standards.
• Strong communication and interpersonal skills to collaborate effectively with cross-functional teams.
• Problem Solving: Ability to analyze complex technical issues, troubleshoot problems, and propose
• innovative solutions.
• Strong decision-making and critical-thinking abilities.
• Compliance and Security: Familiarity with data center compliance requirements, security protocols, and risk management practices.
• Flexibility and Adaptability: Ability to work in a fast-paced and dynamic environment, prioritize tasks, and adapt to changing requirements.

What we offer

• Employment in a stable company with an established position on the market.
• Possibility to work within fast growing world’s 500 Fortune digital infrastructure company.
• Employee Assistance Program – access to free counselling legal and financial consultations and crisis intervention.
• Opportunity to work in supportive, inclusive environment with People-Centric Culture.
• Benefits such as premium private medical care, group insurance, employee stock program, Multisport card, lunch passes, and more.
• Hybrid work model: up to 3 days a week, or more if there is a need for a specific event from the office in Warsaw Spire.