Remote Desktop Agent/Linguist – Krakow

French, German, Italian, Spanish

Xerox Corporation is a $22 billion leading global enterprise for business process and document management. Through its broad portfolio of technology and services, Xerox provides the essential back-office support that clears the way for clients to focus on what they do best: their real business. Headquartered in Norwalk, Conn., Xerox provides leading-edge document technology, services, software and genuine Xerox supplies for graphic communication and office printing environments of any size.

Through ACS, A Xerox Company, which Xerox acquired in February 2010, Xerox also offers extensive business process outsourcing and IT outsourcing services, including data processing, HR benefits management, finance support, and customer relationship management services for commercial and government organizations worldwide. The 130,000 people of Xerox serve clients in more than 160 countries.

Primary Duties and Responsibilities:

May perform one or more of the following:

PC user support, new hire systems setups, and desktop/laptop software evaluations and upgrades
Provides quick response and maximum uptime for all users and performs end user training when necessary
Installs and repairs microcomputer hardware and peripheral components such as monitors, keyboards, printers and disk drives
Assists in determining suitable software to meet user requirements
Troubleshoots software and hardware failures and identifies network problems when they relate to personal computers
May require PC system experience in a LAN environment, strong understanding of Windows operating systems, experience with all Microsoft Office products as well as troubleshooting experience and understanding of e-mail
Provides technical remote maintenance and support for new and existing systems
This job may include any aspect of field support, and is not limited to system hardware and software, PC’s, and IP networking
All other duties as assigned

Job Complexity

Works on problems of limited scope. Follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained. Builds stable working relationships internally.

Candidates should be fluent in English and one other language:

French, German, Italian, Spanish

ACS is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender/sex, marital status, sexual orientation, physical or mental disability, use of a guide dog or service animal, military/veteran status, citizenship status, the basis of genetic information or any other group protected by Federal or State law or local ordinance. People with disabilities who need a reasonable accommodation to apply or compete for employment with ACS may request such accommodation(s) by calling 866-419-2226 or by sending an e-mail to Aplikuj.

Remote Desktop Agent with French, German, Italian and Spanish

Krakow

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Remote Desktop Agent with French, German, Italian and Spanish

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Remote Desktop Agent with French, German, Italian and Spanish

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