Capgemini Business Process Outsourcing is one of the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2400 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Katowice we are looking for candidates for the position of:

Customer Service Advisor French Speaker

Ref. no GW/CSA/Fr/KAT

Job Description:

Handle inbound and outbound calls/email responding to customer concerns
Generate potential sales opportunities by providing product information, recommending specific products and solutions, and maintaining and building customer relationships
Own, qualify and manage Leads/Opportunities (Lead Management)
Resolve pre and post-sales concerns of customers
Accurately log customer- related information/notes on the CRM system
Transfer calls to appropriate parties

Candidate\'s profile:

Good English skills
Fluency in French
Very good communication and organization skills
Experience in the customer service

What do we offer to the candidates:

Professional development in a dynamic, growing business.
Competitive salary with attractive benefit package.
Free private medical care
Flex benefits
Additional life insurance
Participation in prestigious international projects.
Excellent working atmosphere.

Interested candidates are invited to apply online Aplikuj. Please include reference number in the subject of your message.

We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement:“I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

Customer Service Advisor French Speaker

Katowice

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Customer Service Advisor French Speaker

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Customer Service Advisor French Speaker

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