NBCR Sp. o.o. we are a company with an established position in the market specializing in the recruitment of professionals from the IT industry (Certificate nr 14492). For several years we have helped our customers in delivering highly qualified specialists so that they can operate stably and to develop, and we accompany them as a reliable partner.

Currently we are looking for candidates for the position:
IT DESKTOP SPECIALIST

IT DESKTOP SPECIALIST

Wrocław
NBCR.KK.07.2017.Q.DS

Responsibilities:

IT Desktop Support
-provides L1 and L2 support to the regional and corporate end-user Helpdesk
-provides local L1 and L2 support for the common end-user Hardware, Operating System software and basic application software requests

Corporate and Regional IT support
-support for the main datacenter in California, USA and the second datacenter in Netherlands, Schiphol-Rijk
-several responsibilities for the Asia and QAD global IT functions are shared between the team member

Gobal and Regional Internal IT projects Support
-in IT several regional and global projects are executed by participants from all over IT depending on the skills and interests of the individual IT staff members
-incidental travel between the regional offices in Europe to support the users or to implement IT planned modifications or upgrades in the specific offices

Skills:

Education at University level in information technology or equivalent
3-5 years Helpdesk experience in a high tech company
ITIL Foundation certification will be an advantage
Self starter able to work on own initiative
Ability to work in a team environment
Knowledge of major desktop applications like Google Apps and MS-Office;
Demonstrated ability to technically assist other analysts/systems administrators
Demonstrated team work and growth potential
Fluency in English and Polish required, other languages would be an advantage
Excellent communication and troubleshooting skills
Strong inter-personal skills and the ability to work in a team environment
Customer focused
Familiarity with Windows Client and server OS; with Virtualization software like Hyper-V or VMWare’s ESXi and their commands/utilities at a user level
Capable of providing training to end-users in applications, IT topics like end-user protection and security, Google Business Apps usage, etc
Familiarity with basic system administration tools and processes; for example, can boot/shutdown a machine, add and remove user accounts, use backup programs

We offer:

Cozy office and friendly atmosphere
An attractive package of social benefits
Numerous development opportunities
Impact on what you do and how at work

At the same time we inform all candidates that without following the declaration job offer will not be considered. We reserve the right to answer only selected offers.

Interested candidates please send your CV to:

Aplikuj

IT DESKTOP SPECIALIST

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