Customer Service Specialist with Finnish/Norwegian

GBS Partners Sp. z o.o.



Who are we looking for?

Customer Service Specialist with Finnish/Norwegian 

As a Customer Service Specialist you will be a part of the front office team.

For whom are we recruiting?

Our Client, is an international company and chemical industry leader with a multifunctional Business Service Center located in Gdansk, Poland.


What will your responsibilities include?

  • Being the first point of contact for internal customers from EMEA region
  • Coordinating the whole placement of purchase orders while collaborating strongly with the other team members, Logistics and Sales Department as well as with Credit Managers
  • Entering necessary data regarding customers’ orders and needs via SAP system
  • Placing new orders and changes to existing orders as well as confirming the orders’ status, providing shipments details and processing transportation complaints
  • Proactive solving any occurring problems

What do we expect from you?

  • Fluent written and spoken English and Finnish/Norwegian
  • Experience in the area of Order Management or Customer Service would be an advantage
  • Positive energy and openness
  • Very good communication and interpersonal skills
  • Willingness to work in an international team

What do we offer:

  • Internal training within the first weeks of employment
  • Attractive benefit package including Multisport card, private medical care, life insurance, bike purchase benefit, additional day off
  • Possibility of professional development in a fast growing company
  • High company standards and Nordic work culture
  • Cultural diversity and constant support of colleagues and managers
  • Comfortable working conditions in a well located office