Zara is one of the fast-growing international fashion companies. It belongs to the Inditex group - one of the world's largest fashion retailers with eight brands and over 6,460 stores throughout the world.

ZARA is inspired by a responsible passion for fashion and, above all, by the customers.

Join our Zara Online support team!

Zara Online Specialist (German-speaking)

Location: Warsaw

If you like contact with people, you’re willing to talk on the phone and also want to gain some valuable experience in customer service online store, then our offer is exactly for you!

Join the team Zara.com, supporting German-speaking markets!

The main task of the person holding this position will be e-mail and phone (incoming calls) contact with both German-speaking individual customers and stationary shops employees.

What's more, such person will be responsible for providing information on the products and online store procedures and also for supporting our clients in the online buying process, refunds or complaints.

Responsibilities:

• Comprehensive German-speaking customer service;

• Taking care of the corporate image and relationships with customers;

• Procurement system administration;

• Providing information about the orders, problem solving, building brand awareness.

Requirements:

• Fluency in German / native speaker and communicative English;

• Good command of MS Office;

• Interpersonal skills and solving problems independently;

• Enthusiasm, positive, client oriented approach and commitment;

• Professionalism and responsibility for assigned tasks;

• Good manners and motivation to work.

What we offer:

• Stable working conditions: employment contract and competitive salary;
• Full relocation package;
• Work in a convenient location in Warsaw (Class A building);
• Opportunity to gain valuable experience in the multicultural environment;
• Development prospects.

If you are interested in the job offer, please send your resume:

Aplikuj

And attach a following clause:

“I hereby give consent for my personal data to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments) by Centrum Telemarketingowe Sp. z. o. o. (Teleperformance Polska) located on 50 Domaniewska street, 02-672 Warsaw”

Zara Online Specialist (German-speaking)

Warszawa

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Zara Online Specialist (German-speaking)

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Zara Online Specialist (German-speaking)

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