Wincor Nixdorf is a global IT company and a recognized provider of technology and services for banking sector, retailers, industrial. Wincor Nixdorf is headquartered in Germany, Paderborn, the company employs more than 9 000 employees around the world with local offices in 110 countries. Wincor Nixdorf in Poland operates since 1990. The main office is located in Warsaw, regional offices in Krakow, Katowice and Wroclaw.

In 2011 Global Customer Care Center began its operations in Warsaw. GCCC is a global service hub for Europe East and Nordics dedicated to handling service requests as well as 1st and 2nd line technical support for international contracts.

In October 2012 Wincor Nixdorf decided to establish in Poland Regional Administration Center - shared service center dedicated to handling Offer to Cash, Accounting and Services processes for Eastern and Western Europe.

Currently we are looking for candidates for a position of:

Customer Care Consultant with French

Miejsce pracy: Warszawa
GCCC/FR/07/2015

Responsibilities:

answer inbound customer calls
provide support to the customer within requested area
advise customers on appropriate actions on the phone
cooperate with upper levels of technical support and field service engineers
check quality of service tickets in customer service applications

Requirements:

excellent communication skills in French
good command of English (speech and writing)
availability to work in the shift system
knowledge of MS Office package

We offer:

multicultural work environment
international assignments and projects
private medical care with family option
life and accident insurance
Multisport (with partner, friend and child option)
26 days of holiday regardless of your seniority

Customer Care Consultant with French

Warszawa

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Customer Care Consultant with French

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Customer Care Consultant with French

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