Business Development Consultant

The Company

FSC is a family business with 25 years of award winning experience in creating,

rolling out and managing bespoke customer food-on-the-move solutions. Our

customers include a selection of blue-chip companies in various industries.

We offer a range of consultancy services drawing on our in depth knowledge of the

food-on-the-move sector.

Our Head Office is located in the world famous village of Cheddar, UK and although

many of the team are based throughout the UK and Europe we regularly gather

together to review performance, share best practice and socialise!

The Role

A new and exciting team is being created by FSC in order to deliver operational

excellence, an unsurpassed customer experience and improved profitability for a

major blue-chip retail partner. Unlike regular Business/Sales Development jobs these

roles seek to better understand the way businesses operate and give unbiased advice

to the stakeholders without having a particular agenda to push. You are genuinely

developing businesses rather than seeking to sell more products B2B.

You will have a number of key levers at your disposal and it is your challenge to

choose the correct levers to suit the needs of the businesses you are working with. In

contrast with a “normal” sales role you are not tasked with selling more units to

benefit our business but the goal is to improve profitability for the business unit and

for the client – however that is achieved.

As a Business Development Consultant (BDC) reporting into the CEE Field Operations

Manager you will have your own network of sites to performance manage, coach and

reward. These sites will be assessed monthly and additional sites will be given to you

once the initial sites you are allocated pass the assessments.

The Tasks

To fully participate in meetings with independent retailers in your region using our

Profit Calculator software to identify areas where opportunities exist for increasing

sales and margins.

The constant coaching of onsite staff to ensure that they enjoy their work, complete

tasks efficiently and engage effectively with their customers.

Working with the retailers and client Territory Managers to assess the business

operations and make the necessary adjustments.

Training staff, retailers and TMs whenever new products or concepts are launched.

To identify opportunities and implement new POS, merchandising plans, displays,

equipment and layouts.

Dealing and investigating customer complaints so we can resolve the specific case

and prevent repeats of the issue in the future.

Interacting with Hygiene Authorities following any of their visits and reports on our

client’s sites.

Completing a simple Food Safety audit using our bespoke App on each site where you

have responsibility once a month.

To keep a close watch on product quality and report back into the Technical

Department any products you find that don’t meet the high standards we expect.

It is necessary to be aware of market developments and be aware of the ranges,

innovations and concepts offered by our competitors.

Creating, attending and delivering presentations to territory and district meetings as

appropriate.

Producing Account Management reports on a regular basis to a high standard.

The Necessary Skills

First-Class negotiation abilities. The role is not for you to dictate changes to working

practices but to explain, advise, justify and convince that your suggestion are correct

for the development of the businesses. You must be confident at dealing with

Superb communication. Whether face-to-face, on the phone or via email you must

have the ability to transfer your experiences and expectations to everybody you

interact with. Essential that you can gain the trust and loyalty with those people you

work alongside as well as inspiring them to deliver the concept whether you are with

them or not.

Excellent IT skills (Microsoft Office – Word, Excel and Powerpoint primarily).

Self-motivated. Willing to learn through personal development and dedicated to being

onsite and making a difference.

Adaptable, consciencious and relentless. This role is for someone who demands, and

gets, results but achieves them in the “right” way!

Full, clean driving licence.

Business Development Consultant

Toruń

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Business Development Consultant

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Business Development Consultant

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