Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2400 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:

HRO Process Assistant / HRO Process Operative Russian Speaker

Ref. no HRO/Russian/KRK

We’re looking for the delivery team members. Successful candidates will: correctly and timely process the HR core data according to the project deadlines and to the expected quality, interact with the Client on a daily basis via phone and email, work on resolving HR core data related issues, cooperate with other delivery team members, ensure that the documentation is up to date.

Job Description:

Demonstrate knowledge of processes and procedures relevant to HR Core data administration
Process HR core data – load them into the system, check them for the quality
Answer client’s calls and emails
Process client’s queries and escalations
Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan
Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes

Candidate\'s profile:

Good command of spoken and written English is a must
Communicative command of spoken and written Russian
Attention to detail
Knowledge of HR SAP is an advantage
Client facing skills – effective business communication, ability to solve issues
Understanding of Data audit/quality check process is an advantage
Good knowledge of MS Office
Good communication skills
Able to work to tight deadlines
Able to cooperate within the team

What do we offer to the candidates:

Interesting and stable job in international team
Competitive salary with attractive benefit package
Free private medical care
Flex benefits
Additional life insurance
Intensive training package
Opportunity of personal development in a multinational environment
Friendly working atmosphere

Interested candidates are invited to apply online Aplikuj

We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement:“I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

HRO Process Assistant / HRO Process Operative Russian Speaker

Kraków

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HRO Process Assistant / HRO Process Operative Russian Speaker

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HRO Process Assistant / HRO Process Operative Russian Speaker

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