Capgemini Infrastructure Outsourcing Services is one of the biggest outsourcing service providers in Poland. IOS has achieved great success and grown rapidly since the establishment of our first service center in Krakow six years ago. In 2006, we opened a second center in Katowice. Today, our team of 1,600 professionals delivers IT outsourcing services to 40 clients in 20 languages.

Currently, to our Infrastructure Outsourcing Services Centre in Kraków we are looking for candidates for the position of:

Shift Leader

Ref. no GW/SL/KRK/12

As a Shift Leader you will be responsibile for:

Making sure that services are delivered effectively and efficiently
Acting as a first step of operational escalation
Evaluating work of the shift members
Providing technical assistance to the shift members
Providing shift reports
Coordinating the activity of the operators (pilots) in respect to the taken commitments,
Assuring the continuity of service of the monitoring services during the shift
Verifying the availability and the quality of the operational documentation of the monitoring service
Controlling the respect for rules and procedures
Participating in team meetings
Providing reports on managed incidents per shift and provide morning meteo report

Candidate\'s profile:

Fluency in French
English will be an advantage
Flexible, collaborative, high motivated
Resistance to stress
Knowledge of the following topics

- Linux and Unix (administration and configuration)
- Hardware and network components such as: passing, router, oscillator, firewall, etc.
- Computer and IP protocols (DHCP, DNS, TCP-IP, ssh, http)
- Operational tools (monitoring, backup and restoring)

What do we offer to the candidates:

Interesting and stable job in international team
Competitive salary with attractive benefit package
Free private medical care
Flex benefits
Additional life insurance
Intensive training package
Opportunity of personal development in a multinational environment
Friendly working atmosphere

Interested candidates are invited to apply online http://capgeminipl.easycruit.com/ or send CV to Aplikuj Please include reference number in the subject of your message.

Photo and date of birth do not have to be included in the application. We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”. The recruitment process is conducted in accordance with the principles of equal treatment in employment, Labor Code, Chapter IIa, Art. 183a – 183e.

Shift Leader

Kraków

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Shift Leader

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Shift Leader

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