Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2500 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Katowice we are looking for candidates for the position of:

Partner Service Representative Italian Speaker

Ref. no PSR/It/KAT

Job Description:

Sales Order Booking
Receive and qualify customer PO’s
Check PO’s against allocation and book customer orders into ERP system (Oracle),
Send sales order confirmation to the customers within specified Service Level Agreement
Update and maintain existing sales orders
Support Shipping/Logistics department for on time delivery
Invoicing
Archive all the documents per SOX requirements
Sales Analysis and Report Generation
Responsible for end to end dealer support and client relations
Own the on time delivery of dealer orders and requirements
Direct support for Regional Sales Managers

Candidate\'s profile:

Fluency in Italian language
Good English skills
Very good customer service skills
Excellent written and oral communication skills
Excellent listening and comprehension skills for complex issues, while managing at least 3 simultaneous computer applications
Very good organization skills
Proficiency in MS Office: Excel, PowerPoint, and Outlook

PERSONAL SKILLS:

Proactive and initiative taking attitude
Be flexible to changes and be able to adapt quickly
Be organized and attentive to details

What do we offer to the candidates:

Professional development in a dynamic, growing business
Competitive salary with attractive benefit package
Free private medical care
Flex benefits
Additional life insurance
Participation in prestigious international projects
Excellent working atmosphere

Interested candidates are invited to apply online Aplikuj. Please include reference number in the subject of your message.

We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement:“I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

Partner Service Representative Italian Speaker

Katowice

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Partner Service Representative Italian Speaker

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Partner Service Representative Italian Speaker

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