Technical Support Representative. Different languages required

Service Area: Inbound Operations
Hours: Full-time
Location: Belfast, Northern Ireland (the lowest cost of living in the UK)

As an English and German, Danish or French speaking Technical Support Representative
you will be a supporting customers through troubleshooting with peripherals, gaming
& audio devices, web cameras, security systems and Harmony remotes.

This position offers a three week training program to ensure our successful
candidate becomes a product specialist within their particular field of expertise.
As a Technical Support Representative you will be the first point of contact for
both existing and new customers either by telephone or email. This will be a perfect
opportunity to use your excellent customer service skills to ensure our customers
are highly satisfied.

The successful candidate will be highly motivated, enthusiastic, target driven and
fully focused on delivering results. Customer satisfaction, timely resolution and
driving loyalty are at the heart of this role so you must be professional,
confident, assertive and engaging when dealing with all potential and existing
customers.

Essential skills:
-Fluency in written and spoken German, Danish or French
-Fluent English
-Excellent communication skills and telephone manner

We will highly value candidates with:

-Previous experience in a Customer Service / Technical Support role
-Experience in database / customer management systems including excellent attention
to detail when inputting and collating information
-Experience of working to a high quality assurance standard within a target driven
environment.

Total Reward package includes:

-Salary: GBP14.976 yearly (GBP7.20 per hour) plus opportunity to earn bonus of up to
GBP190 per month depending on performance.

The employer also offers a relocation package that includes fly tickets (up to
GBP150), 7 nights hotel accommodation and transportation from the airport.
Continuous paid training on the latest technology
Private Health/Medical Insurance, Dental Plan and Eye Care Reimbursements
Private Pension and Life assurance
Childcare voucher scheme
On site canteen
Discounted SKY TV and local gym membership
29 days holiday entitlement + extra entitlements
Free Parking, close proximity to city centre by bus or train
Potential for rapid advancement in many fields, and throughout 17 countries!

To apply send your cv Aplikuj

Technical Support Representative. Different languages required

Warszawa

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Technical Support Representative. Different languages required

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Technical Support Representative. Different languages required

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