Capgemini Business Process Outsourcing is one of the first and the biggest outsourcing center in Poland providing services in 28 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. BPO employs over 2200 specialists in its offices located in Krakow and Katowice.

Currently, to our Business Process Outsourcing Center in Kraków we are looking for candidates for the position of:

HRO Process Specialist

Ref. no HRO/PS/KRK

We’re looking for the delivery team members to one of our departments:

Recruitment Department
Pay & Benefits Department
Learning & Development Department
HR Administration Department

Successful candidates will: correctly and timely process the data according to the project deadlines and to the expected quality, interact with the Client on a daily basis via phone and email, work on resolving issues, cooperate with other delivery team members, ensure that the documentation is up to date.

Job Description:

•Demonstrate knowledge of processes and procedures relevant to HR Administration/ Learning&Development/ Recruitment/ Pay&Benefits area

•Process HR Administration/ Learning&Development/ Recruitment/ Pay&Benefits realted data

•Answer client’s calls and emails

•Process client’s queries and escalations

•Manage assigned part of the process according to Capgemini methodology and/or agreed transition plan

•Update all required process documentation (process maps and procedures) and other documentation within agreed timeframes

Candidate's profile:

•Very good command of spoken and written Italian, Spanish or Dutch is a must

•Very good command of spoken and written English is a must

•Good command of spoken and written German or French is an advantage

•Very good communication skills

•Very good client facing skills

•Good knowledge of MS Office

•Good analytical skills

•Able to work to tight deadlines

•Able to cooperate within the team

•Experience on transition and writing procedures and process maps

What do we offer to the candidates:

•Interesting and stable job in international team

•Competitive salary with attractive benefit package

◦Free private medical care

◦Multisport card – unlimited access to over 2 660 sports facilities (fitness clubs, swimming pools, etc.) throughout the country

◦Tickets to cinemas and theatres

◦Additional life insurance

•Intensive training package

•Opportunity of personal development in a multinational environment

•Friendly working atmosphere

Interested candidates are invited to apply online Aplikuj

We protect your privacy. We kindly inform you that we contact only chosen candidates. In your application please include the following statement: “I hereby authorize you to process my personal data included in my job application for the needs of the recruitment process (in accordance with the Personnel Protection Act 29.08.1997 no 133 position 883)”.

HRO Process Specialist

Kraków

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HRO Process Specialist

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HRO Process Specialist

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