Number 1 in Europe!
zooplus AG was founded in Munich in 1999 and today it is Europe’s leading online retailer of pet supplies. The sales reached EUR 1,111 million in the 2017 financial year with 22% annual sales growth. The company’s business model has been launched successfully in 30 European countries. That is all possible due to highly autonomous teams, flat organization structure and constant strive for using cutting-edge technologies. Based on the continued vigorous growth anticipated in the European e-commerce market, zooplus expects its dynamic performance to continue.

Our employees are the key to our success!
The zooplus team currently consists over 500 interdisciplinary specialists and managers from more than 30 countries who work at 11 international sites in the Sales & Marketing, IT, Operations and Administration departments. So we can remain successful against our competitors in the future too, we are looking for individuals who can develop our business and help create a positive corporate culture by not only demonstrating versatile professional and methodological expertise, but also by showing a passion for performance, analysis and a solution-based approach. This includes dealing with rapid changes, intensive networking and an in-depth understanding of technology, the digital market and the business model’s value-added chain.

For our fast-growing business we are looking for an exceptional candidate based in our Polish office in Krakow to fulfill the role as

Senior Manager Fulfillment Center Process Stability


What you will be responsible for

  • Monitoring the performance, KPIs and supplier reports of our service provider
  • Analyzing service levels and continuous improvement of warehouse processes and cost in cooperation with the logistics service providers
  • Managing and developing a team of logistics managers
  • Participation in projects and in handling the Master data        
  • Close cooperation with headquarters and the Logistics team in Munich, Germany        
  • Quality Assurance for our external Logistics-Service-Provider        
  • Controlling and monitoring of processes for incoming / outgoing goods and warehousing operations       
  • Contributing in the development of new processes and standards and implementing them
  • Responsible for ordering consumables and optimize those inventory level, monitor the delivery times and establish contacts with suppliers
  • Liaison between Management service provider and zooplus
  • Direct reporting to the Head of Fulfillment

What we are looking for

  • Degree in economics or engineering with logistics/ SCM specialization or comparable education
  • At least 5 years working experience in 3rd party logistics on provider and/or customer side (e-commerce/ B2C preferred) or experience leading as site leader of a warehouse
  • Profound methodological competence in the area of process and material flow analysis respectively intralogistics
  • Analytical, process oriented and data driven (Excel must be, Access, SQL preferred)      
  • Knowledge of logistical and administrative processes and systems
  • Hands on mentality
  • High mobility, willing to travel
  • Excellent in English and Polish language spoken & written; German will be an asset
  • Excellent communication skills and stress resistance
  • Strong in the areas of planning and organizing and good knowledge from the standard MS Office programs

What we are offering you

Become a part of our success story and seize the opportunity to take on a real challenge in a dynamically growing company where there is huge scope for development and short decision-making processes. We are offering you a versatile, international-facing role in our motivated team with colleagues from all over Europe. Our Polish office is located at the center of Kraków and has excellent infrastructure links. Additionally we offer: 

  • 4 extra days off
  • Travel to Germany
  • Mobile phone
  • Training budget
  • Language courses
  • Multisport
  • Medical care
  • Discount in zooplus shop
  • Flexible working hours

Did we make you curious?
Then send us your application in English via our online application form.



W aplikacji prosimy umieścić następującą klauzulę: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych Dz. U. 2016 r. poz. 922"

Informujemy, że współadministratorem przekazywanych danych osobowych jest Serwis Pracy Sp. z o.o. z siedzibą przy ul. Żurawia 47, 00-630 Warszawa. który działa na mocy umowy z klientem publikującym ogłoszenie. Dane osobowe zostały przekazane dobrowolnie i będą przechowywane na serwerze dla klienta wyłącznie w celu dla których zostały przekazane. Wszelkie informacje odnośnie wniesienia sprzeciwu lub informacji o przetwarzaniu danych, posiadają Państwo w regulaminie Serwisu.

Senior Manager Fulfillment Center Process Stability


zooplus Polska Sp. z o.o.