Oбслуживание Kлиентов с Pусским

Poznań
841264

Key Activities:

Managing customers" business needs over the phone
Processing customers' requests and updating data in the computer systems
Receiving and responding to questions related to products, promotions, orders, invoices, payments, returns, online platforms, incentives, terms and conditions (by using our knowledge management resources)
Generating innovative ideas and solutions that will improve customers satisfaction
Contributing to projects in various departments outside of regular responsibilities
Assisting other team members to leverage and develop their capabilities

Profile we look for:

Enthusiastic, communicative with willingness to support our customers
With excellent knowledge of Russian and English
Knowledge of other European languages will be a big plus for us
Not afraid of facing new challenges or opportunities
With enthusiastic approach to team work and focus on internal and external customers
Knowledge of MS Office applications, especially Excel and PowerPoint is needed
First working experience will be a huge asset for us

What we offer:

Attractive office location in Poznań City Center
International team environment
Benefits: Private medical care, MyBenefit, Life insurance
Fresh fruits every Monday
Employee training (induction training, "Amway University" portfolio, language training, professional certification)
Product discount
Relocation package for candidates outside Poland

Oбслуживание Kлиентов с Pусским