CEE Experts is a HR boutique providing recruitment processes for prestigious and international companies in Center and East Europe, Germany, Austria and Switzerland. Being at the market for over 3 years we have established comprehensive business contacts. Our Business Partners are based mainly in Warsaw, Poznan, Lodz and Krakow. Cosy atmosphere, which is essential to keep confidentiality, makes us different.

German Language Specialist

Kraków
GARE32534

Responsibilities:

Timely handling of incoming customer complaints and queries via phone and e-mail
Identifying the cause and validity of complaint
Resolving complaints concerning invoicing for services rendered
Preventing reoccurrence of complaints by cooperating with various internal teams
Communicating internally between departments to ensure the correctness of invoices and customer satisfaction

Requirements:

Fluent German (B2/C1)
Good English (B1/B2)
Proficiency in computer skills (MS Office)
Experience in Customer Service will be an advantage
SAP knowledge nice to have

Our client offers:

Office in City centre
Competitive salary plus bonuses
Free language classes
Social benefits e.g. private healthcare, multibenefit card
Career growth with one of the world's leading outsourcing companies

Aplikuj

German Language Specialist

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