In January 2014 we have created regional HR boutique providing recruitment & consulting services in Central Eastern Europe. After few years of successful delivery in the area of Sales & Marketing, Engineering and BPO/SSC.

In February 2019 we became part of L.M. International Group. Since then in addition to recruitment we provide wider range of services including services for retail sector like mystery shopper, inventory management or trading e-commerce platform. In the HR field we are proud to call ourselves Experts in recruitment for the sector BPO/SSC. On top of that we provide our own assessment and development apps, virtual interview apps and recommendation apps.

Business Service Advisor with German

Kraków
412654

Responsibilities:

Answer inbound customer calls
Provide support to the customer within requested area
Advise customers on appropriate actions on the phone
Cooperate with upper levels of technical support and field service engineers
Check quality of service tickets in customer service applications

Requirements:

Advanced German and intermediate English,
Commitment to providing excellent service,
Organisational skills,
Ability to work full-time,
Excellent communication skills.

Our client offers:

Stable employment on the basis of full-time job contract
Supportive and friendly work environment with many opportunities to integrate with work colleagues
Wide range of trainings: soft skills, professional competences, technical trainings and financial knowledge trainings
Opportunities to growth within the organization
Private medical care; multisport card

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Business Service Advisor with German

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