(BM) (Senior) Customer Service Expert with German or French

Kraków
/23/12/2021/BM

(Senior) Customer Service Expert with German or French

We offer:

Stable employment at a recognizable company with great opportunities to grow your career path
Opportunity to work remotely (during pandemic) and later on in a hybrid model
Wide range of benefits and bonuses including Business English classes, medical health care, Multisport card and life insurance
Nice working atmosphere with various trainings and courses provided
Opportunity to work in the international environment and use foreign languages on a daily basis

Your tasks:

Central contact for all customer requirements
Comprehensive support for external and internal customers as well as product advice (customers, technical support, planning & logistics, sales)
Support for all relevant issues relating to order processing from inquiry to delivery and follow-up
Complaint processing
Active participation in the design of new processes and systems to improve customer satisfaction
Voice of the customer
Driving growth in alignment with Sales through inside sales activities

We expect:

Barbara Makuła

Antal Responsible Consultant

(BM) (Senior) Customer Service Expert with German or French