Praca (BM) Customer Service Associate with languages: English/French/German/Spanish/Dutch/Greek

Dodano: 01.11.2021

 

(BM) Customer Service Associate with languages: English/French/German/Spanish/Dutch/Greek
Kraków
/265/10/2021/BM

Customer Service Associate with languages: English/French/German/Spanish/Dutch/Greek

We offer:

  • Stable employment at a recognizable company with great opportunities to grow your career path
  • Opportunity to work remotely (during pandemic) and later on in a hybrid model
  • Wide range of benefits and bonuses
  • Nice working atmosphere with various trainings and courses provided
  • Opportunity to work in the international environment and use foreign languages on a daily basis

We expect:

  • Fluent command of French or German or Spanish or Dutch or Greek (C1)
  • Very good command of English (B2); and in case of a role with English only the level required is C1.
  • Experience in Administration / Customer Service would be an asset
  • Proactive attitude
  • Multitasking/prioritizing skills

Your tasks:

  • Receiving and placing customer service calls and e-mails
  • Maintaining solid customer relationships by handling questions and concerns with speed and professionalism 
  • Resolving customer complaints, managing database records, drafting status reports on customer service issues 
  • Data entry and research as required to troubleshoot customer problems

Barbara Makuła

Antal Responsible Consultant

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(BM) Customer Service Associate with languages: English/French/German/Spanish/Dutch/Greek
Kraków
Antal Sp. z o.o.