Praca Customer Service Specialist with English

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Pełny etat

Opis ogłoszenia

ManpowerGroup, for our Client, is currently recruiting for:
Customer Service Specialist with English

Your tasks: ·        You are the single point of contact for the Headquarters of our global customers ·        You take care of all administrative questions. Either you will provide a direct answer to the customer or you will contact one of the back office departments that need to provide a solution to the customer ·        You act as an escalation point for the Headquarters of the global customer in case there is an issue with the regular service and you will then help to solve the problem by launching an internal escalation ·        You will take care of the set-up of new services by aligning with the customer to fully understand their needs and then launch the correct request to deliver these services according to the needs of the customer ·        You will follow up the invoices sent out the customer and provide additional information to the customer in case the invoiced items are unclear ·        You will work in close cooperation with managers to make sure that the customer receives the best possible service ·        You will service customers that are located within Europe and you will be able to hold fluent conversations in EnglishYour profile: ·       Experience in a Customer Service environment ·       Fluency both in English and Polish, both speaking and writing ·       Good knowledge of Microsoft Office ·       Ability to work in an international environment with colleagues from different European countries ·       Organizational and conceptual skills and a strong customer focus ·       Stress resistanceWe can offer: ·       Attractive salary ·       Career development in a multinational environment ·       Great atmosphere of working together in a team of professionals ·       Professional medical healthcare ·       Multisport card ·       Flexible working hours ·       Office located in business city center of Warsaw Please enclose your resume in English. Permanent employment offer.
Customer Service Specialist with English
Warszawa
ManpowerGroup Sp. z o.o.