Responsibilities:

- Working as part of a Customer Services team, going above and beyond internal and external customer expectations to meet business and customer expectations;

- Processing of all customer requests in a polite and timely manner, to include order processing, monitoring of order status and time frames for deliveries as well as handling repairs and return of items, and where needed issuing credit notes.;

- Pricing clarification;

- Processing, printing, review and mailing of invoices;

- Processing of backorder lists;

- Management of customer files, ensuring all data is up to date and accurate;

- Supporting and cooperation with Sales Force and Warehouse;

- Implementation of tender submissions;

- Support on local and International Marketing and Event Coordination;

- Dealing with customer complaints and managing the customer’s expectations at all times;

- Adhoc administrative and support duties as required.

Requirements:

- Accomplished commercial education;

- Experience in a Customer Service / Distribution Back Office Support role;

- Professional experience in export desired;

- Very good oral and written English;

- Highly organised;

- Team player.

Możesz złożyć cv również bezpośrednio na naszej stronie: http://www.ubpconsulting.pl/cp/j/7535/a/4/tender-specialist-customer-service-representative

Tender Specialist & Customer Service Representative

Warszawa

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Tender Specialist & Customer Service Representative

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Tender Specialist & Customer Service Representative

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