Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services.
Capgemini Business Services department is one of the first and the biggest outsourcing centers in Poland providing services in 30 different languages in the areas of: finance, accounting, banking, procurement, customer care and marketing services. Business Services employs over 3800 specialists in its offices located in Krakow and Katowice.
In the role of Junior Client Advisor you will be responsible for delivery of high quality and cost effective customer service to the Client and be the first and key contact for all of our Client's business partners.
- Daily contact with the Client and Vendors via phone and email
- Maintaining professional business relations with the Client
- Answering queries and resolving issues effectively
- Effective cooperation with other team members
Ideal candidate profile
- At least intermediate level of English (min. B1)
- Advanced level of German (C1)
- Customer oriented
- Very good communication skills
- Multitasking and ability to meet deadlines
- Working knowledge of MS Office tools (especially Excel)
What we offer
- Work in multinational company for c.a. 100 Blue Chip Clients- known, global brands, supported by 6000 professionals in 30 languages.
- Clearly defined career path (experts or managers), wide range of trainings - over 20 000 online trainings and books also available at home, trainings in classroom, funding for learning foreign languages.
- You will learn best practices and global business from Capgemini experts. Over 900 certificated professionals in the field of PMP, SAP, ACCA, etc.
- You will work in an inspiring atmosphere. We work together and celebrate together- Capgemini Theatre, employee volunteer program, integration events, sports events (basketball, volleyball) - everyone will find something for themselves!
- In addition to the salary you will receive attractive benefit package (medical care for whole family, life insurance). You can recommend friends in Referral Program and collect awards!
- Our offices are conveniently located with “Bicycle-friendly” certificate!
- As a disabled person you will get professional support. We are open to provide assistive technologies for people with diverse disabilities. We care about inclusion and equal rights approach. We conduct disability awareness trainings. Join our Win with Capgemini Program for people with disabilities.