Customer & Sales Support




FOSS Customer & Sales Support


Headquartered in Hilleroed, Denmark, FOSS is an international family-owned company providing analytical equipment that helps to improve production processes and product quality in food, agricultural and other industries.

FOSS is known throughout the world for efficient, analytical solutions that help to improve both food quality and safety in the global food market. The company is playing an increasingly important role in ensuring optimal use of valuable agricultural resources and has created groundbreaking innovations throughout the years in analytical technology. FOSS provides instruments and solutions to the world’s 100 largest food companies. 

The job

For the sales and service subsidiary in Poland, we are looking for a Customer Service Engineer  in central- west region (Wielkopolska).

Customer Service Engineer will work in service team and will be responsible for technical service for

our customers in the CMT, Dairy, Meat, Laboratories  and Feed & Forage markets.


Key tasks will include

  • Routine service of the whole range of FOSS products

  • Installation of new instruments

  • Handling instrument breakdowns

  • Maintenance & care of spare parts

  • On-site customer training

  • Reporting according to the Foss standards


  • Higher in technical education , preferable electronic, precision mechanics or chemical engineering

  • Experience in servicing  professional measuring  instruments, 

  • The highest diligence and professionalism in the performance of tasks.

  • General use of MS Office applications

  • Driver’s license cat. ”B”

  • Communication in Polish and English

Personal skills

  • Good manners and professionalism in dealing with the customer.

  • Ready for improvement and deepening of knowledge.

  • Technical manual skills

  • Determination in solving problems.

  • Willingness to work associated with frequent trips.

  • Ability to work in a team

We offer:

An international and dynamic working environment with good opportunities to develop professionally and personally. We provide all tools to perform tasks, trainings, company car.

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