German Customer Support Specialist

Multilingual People

Kraków

2016-11-19

Opis stanowiska

Do you live in Krakow or are you willing to move here on short notice?
You will get the chance to work for online media company located in the Main Square.

To be a part of the team here’s what you need to keep in mind:

• Passion: Be crazy about the online media space
• Fun-Loving: This is not the place for cubicle-squatters! Work hard, play hard!
• Inquisitive: Our space is very dynamic! Always question and learn or be left behind!

In this position you would:
• Manage campaigns to ensure that budgets are fulfilled and optimize based on performance requirements
• Troubleshoot issues and help solve complex problems with client integrations
• Initiate new features and enhancements with our Product team
• Handle general advertising and technical inquiries for clients and sales
• Function as a front-line product expert and ensure ‘best practices’ are utilized

 Wymagania

•Excellent written and verbal communication skills in English and Native,C1 or C2 in German
• 1-2 years of experience in online advertising (preferred)
• 1-3 years of previous professional experience in a customer-service capacity
• E-mail and chat support is an added advantage
• Any graduate
• Strong customer interaction skills and ability to work in a variety of customer situations
• Web/Tech-savvy with an affinity for innovative and emerging technology a must

 Oferujemy

• Flexible working hours
• Attractive salary and benefit package
• Clear development and career paths
• Great working environment

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