IT Service Management Business Consultant




IT Service Management Business Consultant

About Atos  

Atos SE (Societas Europaea) is a leader in digital services with pro forma annual revenue of circa € 12 billion and circa 100,000 employees in 72 countries. Serving a global client base, the Group provides Consulting & Systems Integration services, Managed Services & BPO, Cloud operations, Big Data & Cyber-security solutions, as well as transactional services through Worldline, the European leader in the payments and transactional services industry. With its deep technology expertise and industry knowledge, the Group works with clients across different business sectors: Defense, Financial Services, Health, Manufacturing, Media, Utilities, Public sector, Retail, Telecommunications, and Transportation.

Atos is focused on business technology that powers progress and helps organizations to create their firm of the future. The Group is the Worldwide Information Technology Partner for the Olympic & Paralympic Games and is listed on the Euronext Paris market.


Atos Consulting helps clients deliver innovation to their customers and improve cost and effectiveness by leveraging Information Technologies. With over 1,500 experts we provide advisory services and expertise so that our clients keep control of their processes and projects, can customise as much as required by directly managing the resources provided, and keep ownership of their assets and systems. Our five practices: Business Performance Improvement, IT Strategy and Transformation, Information Governance, Risk and Compliance, Digital Transformation, Digital Technology Unit, offer a range of cost effective transformation and innovative solutions tailored to each industry-sector.  


Job Description


Within the IT Strategy & Transformation (ITS&T) practice, we are looking for a Business Consultant with IT Service Management expertise and experience. As a Business Consultant you will work in international assignments to support our customers with the improvement and optimization of their IT Service Management processes and applications. Our customers are working on the automation of the IT delivery organization in order to enable the Digital Transformation of the business. Next to project delivery we expect our Business Consultant to add value in our portfolio development, support in sales processes and keep their knowledge up to date with training.


We expect from the Business Consultant IT Service Management experience with best practices like ITIL, COBIT, ASL, but also knowledge of more recent developments like DevOps and 2 Speed IT.  Furthermore we expect knowledge of IT Service Management related tooling like ServiceNow, BMC, App Dynamics, Xebia etc.


The role is Europe-based (any country) and involves extensive travel, mostly in Europe but as required worldwide.


Job Requirements


- Bachelor or Master’s degree in relevant area

- Likely to have 3+ years of experience in consulting activities in the area of IT Service Management

- Mobile internationally

- Training and certifications in ITSM solutions highly desirable

- Fluent in English and ideally another European language especially German, Spanish or French

- Location: Flexible, likely to be close to a European city with an international airport.

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