Transcom Worldwide Poland is a part of Transcom Worldwide — a global outsourcing company fully focused on Clients and their customer servicing. We are 30,000 customer experience specialists at 53 contact centers across 21 countries, delivering services in 33 languages to over 400 international brands in various industry verticals. In Poland we serve the customers in Polish, German, French, English, Spanish, Italian, Swedish, Danish, Norwegian, Finnish, Chinese and Portugese.
Due to developing one project in Gdansk we are looking for:
Miejsce pracy: Gdańsk
Nr referencyjny: GDA/SUP
- Support for Team Leader,
-Inbound and Back Office Traffic Control,
- Preparing and reviewing various monthly/ quarterly/ annual reports for managers
-Resolving day to day operational level issues,
- Generating standard reports and ad hoc reports,
-Ensuring accuracy of the introduced data,
-Developing and running various data queries,
-Identifying and implementing possible process improvements,
-Managing of the traffic control.
-Ability to manage multiple tasks at the same time,
-Fluent level of English, knowledge of the other language will be advantage,
-Very strong analytical and problem solving skills, critical thinking,
- Experience with Microsoft Excel.
Working with us you implies:
-The opportunity to use foreign languages and to gain new customer services experience on a daily basis,
-Competitive salary and benefit package,
-Stability of employment in a international company.
If you are looking for challenging work, we are waiting for your CV!
You can send your application via e-mail: APLIKUJ till
We will contact only the chosen candidates. Thank you all for your application.
Follow us on Facebook: fb.com/TranscomPoland
We kindly ask you to include in the CV the personal details protection clause:
“I agree to process my personal data for the needs of the recruitment process (in accordance with the Polish Law of 29.08.1997 the Personal Data Protection , unified text: Dz. U. z 2002 r., Nr 101, poz. 926 as amended.)”
W aplikacji prosimy umieścić następującą klauzulę: Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dn. 29.08.97 r. o ochronie danych osobowych Dz. U. nr 133, poz. 883 ze zm.)."