Junior Help-Desk Specialist

Whitecote Ventures




Junior Help-Desk Specialist


  • regular contact with clients (email, chat),
  • maintaining excellent relationship with clients and partners,
  • creating and maintaining a good company image,
  • providing help with PC game code activation,
  • solving payment problems,
  • technical advice regarding the applications and codes offered by the company,
  • collecting, processing and reporting client opinion regarding company services,
  • shiftwork (24/7),


  • very good command of English,
  • very good command of other languages would be an additional asset: German, French, Spanish, Portuguese, Italian, Arabic, Japanese,
  • extraordinary communication and language skills,
  • great knowledge of the gaming industry and e-commerce would be very welcome,
  • able to work in a group,
  • constant desire to develop and the ability to solve unusual issues,
  • capable of working individually, 
  • great time management skills,

We offer:                         

  • good advancement opportunities
  • a competitive salary package (health care, Sports card, fitness room, language calsses, cantine, sauna etc)
  • an open and friendly working environment
If You fulfill requirements and got interested, don´t hesitate to send your application and CV in English.
We kindly ask you to include in your application the following clause: "Wyrażam zgodę na przetwarzanie moich danych osobowych zawartych w mojej ofercie pracy dla potrzeb niezbędnych do realizacji procesu rekrutacji (zgodnie z Ustawą z dnia 29.08.1997 roku o Ochronie Danych Osobowych; tekst jednolity: Dz. U. z 2002r. Nr 101, poz. 926 ze zm.)."
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