Teleperformance Group is the World's Biggest Provider for Customer Experience and Contact Center services with offices in all continents – present in 65 countries, 190,000+ employees, 75 different languages and dialects.

Currently we are looking for our prestigious client:

Customer Service Representative (with German)

Our Client‘s global vision is to empower every person and organisation to achieve more. From working responsibly and sustainably to ensuring that the technology they create makes life better - not just for customers, partners or employees, but for everyone.

Job benefits:

Experience in international environment in multilingual team;
Full time job contract;
Full relocation pack;
Social package ( Multisport Plus card, life insurance, medical package);
Challenging job in an business oriented ambiance;
Professional trainings;
Work in a modern workplace;

Responsibilities:

Answering incoming phone calls , e-mails and chats from the customers;
Creating a positive impression of the support team;
Escalating issues outside of service boundaries;
Responsible for the resolution and communication to customer issues;

Requirements:

Excellent German written and spoken language skills are a must;
Good knowledge of English;
Excellent communication skills;
Active listening skills;
Deep knowledge of Computing devices (Smart Phones, Tablets, Laptops, PCs, etc.);
Knowledge of Windows OS – Basic knowledge/fundamentals (Usage);
Knowledge of Internet Explorer, Firefox – browsing;
- Passion and desire/commitment to deliver and grow;
- Customer focus;

If you are interested in developing your career and would like to help others, send your resume by an email and attach a below given statement:

“I hereby give consent for my personal data to be processed for the purposes of recruitment, in accordance with the Personal Data Protection Act dated 29.08.1997 (uniform text: Journal of Laws of the Republic of Poland 2002 No 101, item 926 with further amendments) by Teleperformance Polska Sp. z. o. o. located on 50 Domaniewska street, 02-672 Warsaw”

Customer Service Representative (with German)

Warszawa

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Customer Service Representative (with German)

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Customer Service Representative (with German)

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